5759 N. Rockwell

Chicago Illinois 60659

Home (773) 334-2904

Pager (773) 372-3793

A proactive computer Network Administrator with more than 7 years of experience in the management of information systems. Specific areas of experience include :

• Windows NT 3.X to 4.0 Client server Advanced Administration and support
• Novell NetWare 3.X to 4.11 Advanced Administration and support
• Internet Web design, Web Browser, FTP Administration and Novell’s Managewise
• Microsoft Office, Windows 95, cc:Mail, WordPerfect, and other software support
• Network Protocols include : IPX, TCP/IP, AppleTalk, PPP and NetBEUI
• Hardware and software troubleshooting for IBM and Macintosh
• Established as a professional team player and a skilled communicator

    PROFESSIONAL EXPERIENCE

Hall Kinion, Chicago IL 1998 - present

A Nationwide Computer Consulting company.

Networking Consultant

Administering a 1000 user Windows NT LAN/WAN network

• Configured Windows NT TCP/iP, DNS, WINS, DHCP, and gateways
• Performed Windows NT Exchange upgrades to version 5.5
• Developed project plans and time tracking documentation
• Setup Windows NT new user accounts and security restrictions

OAO, St. Louis MO 1997 – 1998

A nationwide Computer Networking Consulting company.

Networking Consultant

Worked on a team of 15 computer professionals with both server and client responsibilities.

• Built several Windows NT 4.0 primary and backup domain controllers
• Administered several hundred users on a mixed NT 4.0 and Novell network
• Wrote new instructional procedures for network configuration

Claire’s Accessories Inc., Hoffman Estates Illinois 1994 – 1997
The largest accessories retail chain store Company in the world.

Network Administrator
Managing a 500-user NetWare 4.11 and Windows NT 4.0 network as well as a cc:Mail : electronic mail system.

• Set up new user accounts and granting access rights for both the network and e-mail.
• Designed and automated a cc:Mail maintenance system with logs and reports.
• Researched, implemented, and administrated Intranet services including : browser, e-mail, news groups, video conferencing, Internet phone, and HTML Web design.
• Provided solutions for Network connection, Network printing, hardware, and Novell’s Managewise software.
• Installed and now administrating the new Jetforms software. Claire’s processes over 1000 electronic forms per day.
• Segmented one entire network into 24 segments by installing a 100-mgb Ethernet switch, 100 mgb full duplex NIC cards, manageable HUBS, and routers.

Chicago Computer Company, Chicago Illinois 1992 – 1994

A Computer retail sales, service, and support center.

Systems Engineer

Performed software, hardware, and network support for IBM and Macintosh Computers.

• Installed and supported NT, AppleTalk, and Novell networks
• Worked in the field with system 7.5 OS, DOS 6, and Windows
• Resolved software conflicts using good memory and file management
• Serviced IBM, Compaq, and Macintosh computers as well as HP printers

Robert E. Caldwell Page 3

Pursuing B.Sc., Computer Science, degree anticipated in 1999

Northeastern Illinois University, Chicago, Illinois
 

Windows NT 4.0 Networking Classes and Seminars 1997 – present

• Productivity Point Computer School 1998
• Received (MCP) Microsoft certified professional for Windows NT Server
• Attended a 3 day seminar on NT networking and integration.

Novell Education Center 1997

• Received certificate for Novell Intranetware version 4.11 Advanced Administration

Jetform Training Program 1996

• Received certificate for electronic forms design and database integration

Lanop Novell CNE Network Training Program 1995

• Received Novell’s C N A certificate and became a Certified Network Administrator

 Depaul University 1978 – 1982

Major : Computer Science